by Alison Cooper | Nov 12, 2024 | Automation, CRM, Customer Experience, Customer Journey, Digital marketing
In a world where customers have endless choices, building loyalty is essential for long-term success. Yet, many businesses are unknowingly “ghosting” their customers. Imagine this: you visit a hairdresser, book a beauty treatment, or dine at a restaurant, only to...
by Alison Cooper | Sep 22, 2024 | Automation, CRM, Customer Experience, Customer Journey
A great Customer Relationship Management (CRM) system can transform how you manage leads, close sales, and grow your business. CRMs offer powerful tools to help automate tasks, segment audiences, and optimise your sales process. Here are 7 practical ways to leverage a...
by Alison Cooper | Jul 11, 2023 | Artificial Intelligence, Automation, Customer Experience, Customer Journey
If you are looking for a stand out customer experience for your customers (and you should be!) then you definitely want to have a look at this piece of mind-blowing software. Before Imagine, you’re running regular coaching sessions for your members. The usual scenario...
